Frequently Asked Questions

Money Back Guarantee:

If for any reason you are not completely satisfied with your IPS landlords insurance policy, we will refund your insurance premium in full provided that you inform us within fourteen days and that you have not made a claim on your landlords insurance.

Your information:

We guarantee that the personal information that we hold about you will not be passed on or sold to any other company. Full details can be found on our privacy policy.

Credit Card Fraud:

When we ask you for your credit card details you will be redirected to our secure payment partner, Sage Pay (formerly Protx), one of UK's leading secure online payment providers.
Sage Pay has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). Sage Pay adhere to the most stringent levels of fraud screening, ensuring that your details remain secure throughout the transaction process.

If you would like to ask us a question, please complete the short form on the contact page